1win app

1win app App support

Contact
+91 8662818761

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1win app:

Q1: How to log in after installing the 1win app?

To access the app, enter your registered mobile number and verify the OTP sent to you. This secure login method eliminates the need for a password or email login. Easy and convenient, you can now log in with just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, first, ensure your internet connection is stable and strong. If you don't receive the OTP, wait for the designated time to pass before seeking assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email. This will facilitate a smooth transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This update will likely fix any issues you were experiencing.

Most Asked Questions Related To Withdraw In The 1win app:

Q1: What is the minimum withdrawal amount in the 1win app?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Only earnings from gaming activities are eligible for withdrawal, and bonus amounts cannot be withdrawn. The app's withdrawal policy allows users to receive their earned money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification purposes. Ensure all necessary documents and details are accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours to complete. However, in some cases, payment delays may occur, requiring users to wait for up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access and use the money you win, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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